Update at 10.03.2022
Thank you for your patience whilst there have been difficulties with our online payments system.
We can confirm that we’re now able to accept advanced online bookings for transactions using VISA card payment only – we will be unable to accept bookings using MasterCard (or American Express) payments, however do hope this will be available in the coming weeks.
Unfortunately, this is due to an issue MasterCard is currently resolving with our online payment gateway provider, following an update that was made by banks to their online security requirements.
Great news, we have improved the booking system, so that you can now create a customer account to save your details, making booking for your next visit even quicker.
We apologise for any inconvenience caused, please be assured that we are continuing to work very closely with our booking provider and hope to have this rectified very soon.
Please be aware that although we were able to accept “walk-up” admissions whilst this issue was ongoing, we will again require all guests to make an advanced online booking for their next visit, and pre-booking will again be essential.
Changes to the Booking Process- What’s New?
We’re pleased to confirm some new changes to the way guests make advanced online bookings, which includes the following:
- Both Member and General Admission tickets can now be added to the basket at the same time, allowing guests to make just one booking for both ticket types. Term Time Pass Holders will continue to make bookings in the same way as previously.
- Members and Term Time Pass Holders will no longer be required to pay a refundable booking fee in order to secure their booking. However please note, this important update will be subject to review.
- When booking tickets, guests will now be able to save their details and create a customer account, making your next booking even quicker and easier.
Need Any Further Help?
If you have any further questions, or if you already hold a booking and wish to make an amendment, please contact us with your new date and time.
Once again, thank you for your understanding – we look forward to welcoming you to Odds Farm Park again very soon.
